

FAQs
Shipping & Delivery
After placing your Tenue de Soleil order you will receive a track & trace link within 24 hours.
Shipping Costs:
Europe: €2,95
Free shipment above €50
World: €14,99
Free shipment above €150
Delivery time
Your Tenue de Soleil order will be shipped to you as soon as possible, and we aim at getting your order to you within 48 hours on regular business days.
International orders and orders outside Europe may take longer to arrive.
Easy Returns
We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30-day risk-free money-back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days.
How it works:
- Please fill in the Return Form via this link.
- The item(s) should be returned in original condition (unworn, unwashed and unaltered) and in the original packaging with all hang tags attached.
Send your return to the below address. Return costs are at your own expense.
Tenue de Soleil Warehouse
Turbineweg 21. 2371 DV Roelofarendsveen - Returns will be processed within 5 working days from receiving the return. Refunds will be credited to your original method of payment. This process can take up to 14 days.
Preloved Items
Our preloved initiative allows customers to return a previously used item for resale in our store. If your garment is deemed in good condition you will receive a 25% discount on a new item.